A one day capacity building programme,” ABC Leadership- Building High Performance Teams” was organised for managers of various verticals in New Delhi. The training’s objective was to build better leadership and team commitments, improve communication and marketing skills and to develop decision making skills to resolve conflicts through effective negotiations. Renowned lecturer, Mr. Rajiv. D. Talreja, Managing Director of Quantum Leap Performance Solutions- A professional training and corporate coaching company has conducted the training and guided the Smile employees about the various development factors.